Sola Context allows administrators to customize how Sola understands and talks about their organization.

By providing company information, preferred terminology, HRIS field definitions, and competency guidance, you help Sola interpret your data correctly and generate responses that reflect your organization's language, structure, and business context.

Sola uses this information whenever it answers questions about people, teams, competencies, and HRIS data.

To edit Sola Context:

You'll find three tabs:

The Account Profile tab provides general information about your organization.

Tip: Write the descriptions in English for the best results, even if your users interact with Sola in other languages.

Describe your organization in 2–4 sentences.

Include:

Sola uses this information to better understand your business and provide more relevant responses.

Select the industry that best describes your organization.

This gives Sola additional context about your business and helps it tailor its responses.

Note: After entering the company description and selecting the industry, click “Save changes”.

Tell Sola which words your organization prefers.

For example:

You can define up to 10 terminology pairs.

After adding a terminology pair, click Add pair to save it and continue adding more. When you’re finished, click Save changes.

Note: Company description and Industry are required fields, so you can’t save terminology preferences until you add them.

Enter a comma-separated list of topics that Sola should avoid discussing.

Examples include:

After adding sensitive topics to avoid, click Save changes.

Note: Company description and Industry are required fields, so you can’t save a list of sensitive topics to avoid until you add them.

The Company Data tab lets you explain what each HRIS field means and how Sola should use it.

Instead of simply reading field names such as Department, Job Function, or Country, Sola can understand what those fields represent in your organization.

Each HRIS field contains two configurable sections.

Use Context to explain what the field represents.

Describe:

This gives Sola a better understanding of your HRIS data.

Use this section to explain how Sola should interpret the field when answering questions.

For example, you might tell Sola to:

These instructions help Sola answer consistently and reduce incorrect inferences.

Example

For a Country field you might explain that it contains each employee's work location, then instruct Sola to use it when answering questions about geographic distribution, regional reporting, or compliance requirements.

Don't want to write everything yourself?

Click Generate with AI to automatically create both the field description and usage guidance.

You can review and edit the generated content before saving it.

The Competencies tab works the same way as Company Data, but applies to competencies instead of HRIS fields.

For each competency, you can define:

You can also use Generate with AI to create descriptions and guidance automatically.

Note: You don’t have to add context for the system default competencies, as that will already be added by default—only for custom competencies on your account.

Without additional context, Sola only knows the field names and values. Adding context helps Sola understand what those values actually represent in your organization, leading to more accurate responses.

Context explains what the field contains.

Tell Sola how to use this explains how Sola should use that information when answering questions.

Yes. AI-generated content is only a starting point. You can modify it before saving or update it later at any time.

Yes. Sola uses your configured context whenever it answers questions related to your HRIS fields, competencies, or organization. This helps ensure consistent behavior and reduces incorrect assumptions.

No. However, adding context for the fields your users ask about most often will significantly improve the quality and consistency of Sola's responses.