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Resolve login issues

Updated over 11 months ago

Forgot your password?

If you forgot your password, you have two options for logging in. Start by visiting

1. Log in with link

  • First, enter your email address, click “Continue” and then select “Log in with link”.

  • You will receive an email with your link.

  • Click on the "Login to your account" button to log into the platform.

2. Reset your password

  • After you enter your email, click “Continue” and select "Reset password”.

  • You will receive an email, click on the “Reset password” button to reset your password.

  • Enter your new password and select “Confirm and log in”.


Note: Platform operations should be done in one tab, especially authentication-sensitive flows such as login/reset password.


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