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Usage & Billing settings

View and manage your billing period, credits, invoices, and payment details.

Updated over 2 weeks ago

Overview

Your Usage & Billing settings show everything related to your plan, upcoming charges, credits, and invoices in one place. From here, you can check when you’ll be charged next, see how many new users have been added, manage credits, and update your billing details.

Key benefits / use cases

  • See upcoming charges so you always know when your next payment is due

  • Track new users added during the current billing period

  • Apply prepaid credits automatically to reduce future invoices

  • Download invoices and user lists for your finance or accounting team

  • Update payment details and contacts to keep billing information accurate


How to use Usage & Billing settings

Open the Usage & Billing page

  1. Click Settings.

  2. Go to Account settings.

  3. Select Usage & Billing.

  4. Click Edit to view and update your billing details.


Note: Only the Account Owner can access Usage & Billing.


Check your current billing period

In the Current billing period tab, you can see:

  • Current billing period

  • Next charge date

  • New users charged for this period

You’ll see how many new users you’ve added under New users charged. These users are billed at the end of the current billing period, and the estimated amount will appear on your next invoice.


Manage credits

In the upper-right corner of the Current billing period tab, you can see how many user credits you currently have. These credits are automatically applied to your next invoice.

To add more credits:

  1. Click + Add credits.

  2. Enter the amount you want to purchase (for example, $500).

  3. Review the discount and cost per user shown.

  4. Or use the slider to see how many credits you need to get a 10%, 20%, or 30% discount.

  5. Click Confirm purchase to complete your purchase.

Once purchased, your credits will appear in the top-right corner and will be used automatically on your next invoice.


Review invoices

Open the Invoices tab to see your billing history.

From here, you can:

  • View all previous invoices

  • Download each invoice as a PDF

  • Download the list of users charged on each invoice

This makes it easy to share billing details with your finance team or keep your own records up to date.


Update billing settings

In the Settings tab, you can:

  • Update your payment details

  • Change the point of contact for receiving invoices


Note: Only the Account Owner can be set as the invoice point of contact.


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