Overview
If a user no longer needs access to the platform, you can permanently delete their account. This action removes the user and all associated assessment results.
How to delete users
Remove one or multiple users at once.
Go to the All Users tab
Select the user(s) you want to delete
Click More Actions
Select Delete user(s)
Important: Deleting a user permanently removes their account and all assessment results. This action cannot be reversed.
FAQs
Can I temporarily disable a user instead of deleting them?
Yes. Toggle Active off in the user settings to deactivate the account without losing data. You can see how to do that in this article.
Can I restore a deleted user?
No. Once deleted, the user and their data cannot be recovered.