Overview
Whether you need to finish where you left off or want a fresh start, we've got you covered. Both take just a few clicks from your Home page.
Key benefits / use cases
Pick up where you left off on an incomplete assessment
Refresh your results by retaking a completed assessment
How to return to an incomplete assessment
Go to your Home page.
Find the assessment in the Action center. The progress bar shows how far you've got.
Click Continue to resume.
How to retake an assessment
Important: Retaking an assessment overwrites your previous results.
Go to your Home page.
In the Action center, click See completed.
In the Completed tasks panel, find the assessment you want to retake.
Click the Retake icon (the circular arrow) next to it.
Note: If your administrator has turned off retakes for your organization’s account, you won’t be able to retake any assessment. Candidates can’t retake assessments either.
FAQs
Why don't I see the Retake icon?
There are two possible reasons:
You’re a candidate. Candidates can’t retake assessments.
Retakes are turned off for your account. Your administrator has turned off retakes for everyone in your organization. If you need to retake an assessment, contact your administrator.
Will I lose my previous results?
Yes. Your new answers replace your previous results.
How can I tell if I've retaken an assessment?
Check the insight card in My Insights. It shows the number of retakes and when the insight was last updated.