Users & Candidates
For those taking assessments and exploring their reports.
21 articles
Getting started
Learn how to log in, recover your password, and understand the basics of using the platform as a user.
How to log in to your account as a userFollow these steps to sign up and log in to the Deeper Signals platform.
Forgot your password?Learn how to quickly regain access to your Deeper Signals account if you can’t remember your password.
How to navigate your home screenLearn how to access assessments, view reports, and use additional features on the Deeper Signals platform.
Taking a Deeper Signals Assessment
How to start, resume, or retake an assessment.
How to start an assessmentLearn how to create your account, set your language preference, and begin an assigned assessment on the Deeper Signals platform.
Return to or retake an assessmentLearn how to resume an incomplete assessment or retake a completed one to update your results.
Account
Manage your personal profile, security and privacy settings, notifications, downloads, and overall account access in one place.
How to update your user profileLearn how to edit your personal information, manage demographics, and adjust privacy settings on the Deeper Signals platform.
How to change your platform languageLearn how to update your language preferences on the Deeper Signals platform.
How to restrict your Teams dataLearn how the Team Dynamics report is generated, what it provides, and how to manage your privacy settings.
Download CenterLearn how to access and manage all your downloaded files in one secure location.
Dynamo Learning
Learn how to use Dynamo Learning for development and growth.
About Dynamo LearningLearn how to set development goals, complete activities, and use Dynamo to boost your performance and growth.
Dynamo Learning FAQFind answers to common questions about how goals are suggested, what goals are available, and how your progress is tracked.
Managing Sola
Helpful resources for getting the most out of our AI assistant.
Introduction to SolaLearn how Sola, your AI-powered assistant, transforms assessment data into real-time, actionable guidance.
Ways to use Sola in your workExplore how Sola can help individuals interpret their results and support leaders in managing teams effectively.
Why choose Sola instead of a general AI assistantHow Sola protects your data and delivers assessment-aware insights you can trust.
Troubleshooting
Resolve common technical issues.
Recommended browsers for Deeper SignalsLearn which browsers provide the best experience and which are not supported.
How to fix issues by clearing your browser cacheLearn how to resolve common software errors by clearing stored browser data.
Best practices for using multiple browser tabsLearn why Deeper Signals works best when used in a single browser tab.
VPN troubleshooting on the Deeper Signals platformLearn how VPN use can affect your assessment results and how to fix common connection issues.