Users & Candidates
For those taking assessments and exploring their reports.
22 articles
Getting started
Learn how to log in, recover your password, and understand the basics of using the platform as a user.
- How to log in to your account as a userFollow these steps to sign up and log in to the Deeper Signals platform.
- Forgot your password?Learn how to quickly regain access to your Deeper Signals account if you can’t remember your password.
- How to navigate your home screenGet to know your home screen: your tasks, insights, teams and tools, all in one place.
- Help for Physical and Neurodivergent NeedsUse the Accessibility Widget to adjust the platform to your physical, learning or neurodivergent needs.
Taking a Deeper Signals Assessment
How to start, resume, or retake an assessment.
Account
Manage your personal profile, security and privacy settings, notifications, downloads, and overall account access in one place.
- How to update your user profileEdit your personal details, demographics, privacy, and notification settings.
- How to change your platform languageSwitch the platform and your assessments to the language that suits you best.
- How to restrict your Teams dataLearn what the Team Dynamics report shows and how to keep your results out of it.
- Download CenterFind, re-download and manage every file you've downloaded, all in one secure place.
Learning
Learn how to use Dynamo Learning for development and growth.
Managing Sola
Helpful resources for getting the most out of our AI assistant.
- Introduction to SolaLearn how Sola, your AI-powered assistant, transforms assessment data into real-time, actionable guidance.
- Ways to use Sola in your workExplore how Sola can help individuals interpret their results and support leaders in managing teams effectively.
- Why choose Sola instead of a general AI assistantHow Sola protects your data and delivers assessment-aware insights you can trust.
Troubleshooting
Resolve common technical issues.
- Recommended browsers for Deeper SignalsLearn which browsers provide the best experience and which are not supported.
- How to fix issues by clearing your browser cacheLearn how to resolve common software errors by clearing stored browser data.
- Best practices for using multiple browser tabsLearn why Deeper Signals works best when used in a single browser tab.
- VPN troubleshooting on the Deeper Signals platformLearn how VPN use can affect your assessment results and how to fix common connection issues.